Now that quite a few restaurants have started taking orders over mobile devices, the convenience for customers have improved manifold. To say that the freedom that comes from a mobile ordering system is much more than the traditional ordering is an understatement. Some of the top giants in the market have already embraced mobile ordering system for their restaurant business.
So, what is that drives the mania for mobile apps and mobile ordering system as a whole? What flexibility does it offer for the restaurateur and the consumers both? Skip the exercise of going to a restaurant, finding your table, making an order and waiting for it to reach your table. Instead try one order using your GPS locator to find the nearest restaurant of your choice, browse your menu items — it just speaks convenience not only at peak hours but also at ordinary times. A customer also has the option of modifying items by size, styles, add or reduce dishes, toppings or flavours of their choice when ordering through mobile. Much amusing is that while you can either order for immediate processing or for a future period, you can save your favourite orders in case you wanted to reorder them.
For the restaurant owners and staff, it is more room for tractability and compliance. It is very transparent to the user in terms of order handling, menu handling and reporting and other analytic information. A restaurant can receive as many orders to their interface specifying the pick up time for the menu ordered by the customer. The customer is updated once the order is ready to deliver – enabling both the customer and the restaurant to track their order status in the GPS about the location of the delivery boy. This is just the tip of the iceberg, so to say. What is easier is that any changes in the menu or modifications in the items you provide, is also directly updated to the customer’s smart phones.
Some companies give all types of payment modes, and some others give without credit card options when ordering through mobile platforms. One thing is it gives you better branding on mobile devices, unlimited choices of ordering from the app, all your menu items, hours, delivery areas are automatically integrated with your store. Online ordering system for restaurant allows you to manage your control panel and it gets reflected on your mobile ordering.